Symptom
The Trend Elements (e.g. Performance, Potential, Objective) do not appear when trying to add them as Background Elements in the People Profile
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Employee Profile
Reproducing the Issue
- Go to Admin Center > Employee Files > Configure People Profile
- Under Custom Blocks in the list from Available Blocks, drag the Live Profile Background Information block type to an available location
- Notice the Trend Elements do not appear in the list of available background elements
Cause
The Trend Elements (e.g. Performance, Potential, Competency, Objective) will only be available in the “Live Profile Trend Information” block type, which is available under “Talent” in the list of available blocks
Resolution
Use the “Live Profile Trend Information” block type to add the Trend Element blocks:
- Go to Admin Center > Employee Files > Configure People Profile
- Under Talent in the list from Available Blocks, drag the Live Profile Background Information block type to an available location
- Select any of the Trend Elements for the “Background Element” selection
- Save
Keywords
Live Profile Trend Information, Overall Objective, Overall Competency, Performance **Manager view only, Potential **Manager view only, success factors, SF, EC, EP, Configure People Profile, Custom Blocks, Talent , KBA , LOD-SF-EP-CPP , Configure People Profile , LOD-SF-EP-TRD , Trend Elements , Problem