SAP Knowledge Base Article - Public

2319523 - How to use Registration Notification Text

Symptom

After adding text to the "Registration Text", the SystemEnrollmentNotification template is not showing the information.

RegistrationText.PNG

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access the Class record > Email Notifications tab > select Edit under the Edit Registration Text section
  2. Enroll the user into the Class
  3. The notification does not contain the modified text (SystemEnrollmentNotification)

Cause

Related syntax tags must be added to the SystemEnrollmentNotification templates in order for them to pick up the description you have entered.

Resolution

Please make sure that the Notification Editor is enabled:

  • System Administration > Configuration > Global Variables > Use Editor Content when sending Email Notification.
  • System Administration > Manage Email > Email Notification Templates > Access the SystemEnrollmentNotification template > Messages tab > Enable Use Editor Content When Sending Email Notification

Text entered in that may be included in registration and class reminder emails when globally configured in the templates using the appropriate Syntax Tags:

  • <SCHED_INSTRUCTIONS/>     -   ScheduledOfferingspecific instructions in the Tokens for the non Editor section
  • Registration Text Token via the Editor

Keywords

class, specific, instructions, Registration, Text, SystemEnrollmentNotification, template, change, update, modify, lms, , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-SCH , Class - Scheduled Offerings , How To

Product

SAP SuccessFactors Learning all versions