2319560 - Employee ID Field is not Available in Call Employee Services On Behalf under Managing My Area Work Center

You have a requirement to have field Employee ID in Call Employee Services On Behalf view under Common Tasks

1. Go to Managing My Area work center
2. Go to Common Tasks view
3. Select Call Employee Services On Behalf 
4) In Employees table, we have the Employees Names and their respective Phone Numbers

A column named Employee ID is added to  existing Employee Services on Behalf screen. This column will be personalized hidden by default and has to be enabled using Personalization when required.

KBA , LOD-CRM , Cloud for Customer , How To

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711