SAP Knowledge Base Article - Public

2319723 - How to trigger route map while creating job req via SFAPI Call

Symptom

How to trigger a Route map correctly which has been associated to a Job Requisition while creation a Job Requisition via API call (Upsert Operation)?

For example: Below route map has been associated to a Job Requsition template ID XXX

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Route Map.PNG

Environment

Successfactors System

Resolution

Make sure all the ihe user as shown in the route map above is being sent viz SFAPI Upsert request.

In above example, make sure Upsert request contains Originator, recruiter, Hiring manager's information as shown below:

With Req.PNG

  • This would trigger associated route map correctly:

 

with1.PNG

 

  • If any of the information is missing, it would not trigger the route map. Default Route map would get triggered:

Without req.PNG

 

Route Map generated by above request:

 

Without1.PNG

Keywords

KBA , LOD-SF-INT-API , API & Adhoc API Framework , LOD-SF-INT , Integrations , How To

Product

SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors HXM Suite all versions