Symptom
Business partner X is determined for a partner function, e.g. ship-to party, in CRM system. Business partner Y, rather than X, is maintained with the same partner function, e.g. ship-to party, and the sales area in the sold-to party/customer master data in ERP. After the transaction is replicated from CRM to ERP, X is changed to Y in both CRM and ERP. But we expect this partner function to keep it as X.
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
KBA , CRM-BTX-BF-IF , R/3 Interface for Business Transactions , Problem
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