Symptom
The "Learning Expiration Email Notification" automatic process (APM) has successfully run, and the "SuccessFactors Overdue Learning Notification" checkbox is unchecked; however, the Learning Expiration Notification email contains the overdue items as well as items about to expire.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Learning
Product
Keywords
learning, lms, expired, overdue, due, date, past, email, template, notify, notification, item, e-mail, expiration, learning expiration email notification , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , Problem
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