2320593 - SAP CRM WebUI: Last entered values are not displayed.

Symptom

Users are getting the option of viewing the last entered values on backspace for fields which have Search help (F4 Input Help).

However this feature is not working sometimes:

Case 1: It does not work for fields without Search Help / Input Help icon, before SAP Note 2366163, or before the following support pacakge

WEBCUIF 701 SP17
WEBCUIF 731 SP20
WEBCUIF 747 SP15
WEBCUIF 748 SP08
S4FND 102 SP01

Case 2: After SAP Note 2366163 or the above support packages, last entered values are still not available for fields with Search Help Icon or a field with Smart Value Help but no Search Help Icon.

Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Customer Relationship Management 7.0
SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
SAP enhancement package 1 for SAP CRM 7.0
SAP enhancement package 2 for SAP CRM 7.0
SAP enhancement package 3 for SAP CRM 7.0
SAP enhancement package 4 for SAP CRM 7.0
SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

SAP; CRM; WebUI; smart; value; help; input; backspace; key; autocomplete; dropdown; field ; last 5 entries , KBA , backspace , value , smart , input , help , field , CA-WUI-UI , User Interface , Problem

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