Symptom
Boomi integration team has configured the initial boomi account, but the customer doesn't receive the credential details yet.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
Boomi
Cause
- The user credential email could be lost in spam , which may not be able to be retrived due to customer email setting
- Due to network issue , the email may not have reached the customer
Resolution
- Log into platform.boomi.com
- key in the user id which is the admin email address
- click on "Help, I forgot my password." as shown below
- Once clicked, the admin/user would receive an email from Boomi for the next steps to perform the password change.
Keywords
Boomi account details , Boomi Administrator Access, Boomi Reset Password , KBA , LOD-SF-INT-BOM , Standard SF to 3rd Party Boomi Content , LOD-SF-INT , Integrations , How To
Product
SAP SuccessFactors HCM Core all versions