Symptom
When running the Learning Hours report on an item or group of items other results (that have no item ID) are included in the returned data output.
Environment
SuccessFactors Learning Management System (LMS)
Resolution
Remove the tickbox on the report filter 'Include External Events.'
This will ensure that only the desired item data is returned.
Keywords
Learning Hours Report; Item; Data; Include External Events; filter on item; , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-REP , Reporting Data , How To
Product
SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608