2321050 - Unable to Maintain Personal Information/ Emergency Portlet - Employee Central

• Cannot update or Maintain Gender in Personal Information Portlet or in Emergency Contact portlet.
• Error: An error message occurred while maintaining Gender in Personal Information Portlet
• Error "Gender : EMPFILE_FT_INVALID_PICKLIST_FORMAT"

SAP SuccessFactors Employee Central

1. Go to test user Personal information/ Emergency contact
2. Make a change in portlet
3. Save

Identify Issue:

Identify ERROR Using Developer Tool  " F12 with Keyborad"

Error:

tvar s0={};var s1=[];var s2={};s0['personalInfo-gender']="EMPFILE_FT_INVALID_PICKLIST_FORMAT";

dwr.engine._remoteHandleCallback('15','0',

{approverList:null,effectiveDate:null,event:null,eventReason:null,eventReasonICode:null,field:s0,global:s1,movePositionWithEmployee:false,nonUserBasedMDFUI:false,portlets:null,sections:null,status:'failure',userDisplayName:null,userId:null,value:null,values:s2,workflowId:null}

);

• This issue is caused by a configuration issue.
• The gender field does not support having a picklist referenced on the field. 
• The field has system defined logic to display a list of predefined genders 
• Picklist values of standard picklist was incorrect configured.

The picklist needs to be removed from the field and the data corrected for all users.

Please review the following KBA for details on the avaible gender values:

2093276 - Adding 'Unknown' & 'Undeclared' & 'Others' values to Gender drop-down menu - Employee Central

DATA OBJECT TABLES Handbook, Gender, Picklist, Personal Information Portlet, personalInfo-gender, EMPFILE_FT_INVALID_PICKLIST_FORMAT, emergency, contact,  , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions