2321106 - Cannot update Manager Field for a User in Successfactors

Cannot update the Manager Field for a User in Manage Users.

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SAP SuccessFactors HCM Suite

1. Navigate to Manage Users
2. Select User
3. Change Manager
4. Click Save
5. Manager Field clears the value

This is caused by the user's account that is altering the Manager field value not having the appropriate Role Based Permission to select the new value.

The user changing the value of the Manager field must have the "User search permission" in RBP, as the user will not be able to find any users to select the Manager from otherwise.

SAP Help Portal User Information

Manager Users, Search Permission, cannot add update manage users field Role Based Permissions , KBA , LOD-SF-PLT-MNG , Manage user Issues , LOD-SF-PLT-RBP , Role Based Permissions , Problem