SAP Knowledge Base Article - Public

2321320 - Replacement of Suggestions Feature with Product Feedback

Symptom

  • How do we enable/disable the Suggestions option in the Options menu of SuccessFactors?
  • The Suggestions feature in the account navigation menu is no longer working, but it's still visible in the UI.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors HCM Suite

Resolution

The Suggestions feature reached the End of Maintenance last November 17, 2023, and will be Deleted on May 17, 2024.

This menu item is controlled in Provisioning with the setting: "Hide Suggestions Link for Voice of Customer":

Capture2.PNG

Please see how it looks when the option is enable for reference:

Screenshot of the account navigation menu, showing the Suggestions feature

The Suggestions feature is replaced by the Product Feedback feature, which is enabled by default and available to all users in the global page header (as of 1H 2021). To provide feedback about our software, please use the Product Feedback feature instead.

3047675 - SAP Product Feedback Survey in Page Header - SAP for Me

See Also

 Replacement of Suggestions Feature with Product Feedback | SAP Help Portal

Keywords

SuccessFactors, provisioning, loading, menu, option, suggestions, keep loading, not working, product feedback, replacement , KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HCM Core 1602