2321620 - Time Zone in My Classes (Instructor View) is different then Time Zone of Class

EXAMPLE

• You have a Class where the ‘View Times in the Class Time Zone’ is set to ‘Yes’.
• Scheduled time zone is CET. Start Time is 9:00AM CET.
• The flag on the Class does not seem to be influencing the display on the Instructor side.
• The time here should also display in CET but instead it displays in GMT.
• The start time ideally should be 9:00AM CET and NOT 8:00AM GMT as it shows on the Instructor side.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Learning

1. Create Class >
2. Ensure 'View Times in the Class Time Zone' is set to 'Yes' >
3. Assign Instructor in a different time zone >
4. Login / proxy to assigned Instructor's My Classes >
5. Note time shows in Instructor's time zone NOT the time zone of the class.

Have a look at the attached PNG file.

See where it says 'This date is based on the User Preferred Timezone.', this means that the timezone of this Instructor View is based on the preferred timezone of the Instructor's related User account, not on the User setting 'Always display Classes in this time zone.'Similarly this screen does not take into account the default time zone of the Instructor in Learning Administration->Learning->Instructors.

In order to see the default time zone of the class you currently need to drill into the pending Class and click the 'About' tab. This will show the Instructor the timezone the class is scheduled in.

This is the current expected behaviour of the system.

learning, lms, time, zone, of, class, instructor, view, my, classes, user, preferred, timezone , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem