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2321925 - Database or log dump with 113 or more stripes on Windows fails with "ReadFile call failed" error - SAP ASE

Symptom

  • Backup Server is running as a Windows local service.
  • Database or transaction log dump with 113 or more stripes may fail with the following error messages printed to the Backup Server error log:
Backup Server: 4.141.2.67: [0] The 'ReadFile' call failed for database/archive device <path>
while working on stripe device <path> with error number 109 (The pipe has been ended).
Refer to your operating system documentation for further details.
Backup Server Internal Error: 4.62.3.4: Multibuffering subprocesses died, archive <path> 
Backup Server: 4.128.2.1: Failed to start multibuffering subprocesses for archive device <path>
Look at the Backup Server error log or standard error for more information.
Backup Server: 4.141.2.66: [0] The 'WriteFile' call failed for database/archive device
while working on stripe device <path> with error number 232 (The pipe is being closed).
Refer to your operating system documentation for further details.
Backup Server Internal Error: 4.62.3.8: Multibuffering subprocesses died, archive <path>


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Environment

SAP Sybase ASE (Adaptive Server Enterprise) versions:

  • 15.7
  • 16.0

Running on Microsoft Windows Server.

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

"backup server"; dumping; copy; restore; tran; transaction; OS; NT , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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