SAP Knowledge Base Article - Public

2321935 - Task Can Be Completed With Out Check-In to The Visit.


system allows user to complete tasks eventhough they haven't start the visit or checked-In.

Reproducing the Issue

  1. Go to the Visit work center.
  2. Select a Visit with Open Status.
  3. Go to Tasks tab.
  4. Select a task.
  5. You will be able to set the task as completed even if you haven’t done the check-in yet.


This is standard behavior.


This is standard behavior. The user can always change the status of a task, and the task status is independent of the status of the visit.


KBA , LOD-CRM-ACT-VST , Visit Planning , How To


SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708