Symptom
After enabling “In Position” information to display in the header of the Talent Card and saving it, the option does not commit. When accessing the page again, the option shows as disabled.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Succession Management
Reproducing the Issue
- Go to Admin Center > Manage Talent Card > Succession Talent Card.
- Click “Edit” for the header.
- Enable the “In Position” option > click “Save” > click “Save” again to commit the changes:
- Go back to Admin Center > Manage Talent Card > Succession Talent Card.
- Click “Edit” for the header > the option appears as disabled.
Cause
“timeInCurrentPosition” standard element is not defined in the Succession Data Model.
Resolution
Add the “timeInCurrentPosition” standard element is not defined to the Succession Data Model. To add this standard element definition to the Succession Data Model, you will need to go through a Software Change Request. See SAP Knowledge Base Article 2260511 for more information on how to request Software Change Requests.
"timeInCurrentPosition" standard element definition:
<standard-element id="timeInCurrentPosition" max-length="100" required="false" matrix-filter="false"> |
After adding the “timeInCurrentPosition” standard element definition to the Succession Data Model, you will also need to grant permissions to the element. Otherwise, the field will not appear in the Talent Card such as: Time In Current Position and Date of Position:
In Position in Talent Card is calulated based on (Time In Current Position - Date of Position).
Also need to check if there are dates entered for the user in the Date of Position field via Admin Center > Export Extended User Information > Export extended data for "Personal Information". Since the Time in Current Position is calculated based on this field (Date of Position).
For more information on this, see SAP Knowledge Base Article 2321959.
See Also
See SAP Knowledge Base Article 2218720 for information on how the “Time In Current Position” field is calculated.
Keywords
TC SOC v11 v12 succession org chart talent card in position configuration option section , KBA , LOD-SF-SCM , Succession Management , How To