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2322137 - Login failed for user NT AUTHORITY\ANONYMOUS LOGON

Symptom

  • When trying to connect to the EPM BPC-MS Web interface, an error raised : 
    "Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'
    Anonymous logon issue.jpg
  • BPC Server Diagnostic are all green on the "BPC Manager Server" tool from the Application Server
  • The BPC Web URL link is added in the "Compatibility view settings" option of Internet Explorer (IE 11)
  • The Http://<(><<)>Application_Server_Name>/sap/bpc/web) works fine directly on the BPC-MS application server, but failed from any BPC-MS client workstation with this error message (BPC-MS Admin Client, EPM-Addin, and BPC Web interface)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Business Planning and Consolidation for the Microsoft platform version 10.1 onwards including Support Packages (EPM BPC-MS 10.1)
  • Windows 2012 Server R2
  • IIS 8.5
  • SQL Server 2012

Product

SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for Microsoft

Keywords

NT AUTHORITY, ANONYMOUS LOGON, Impersonate, Login failed, UI5GetUserPreferance, BPCHandler.UI5GetUserBy, BUI_UM_ERROR_001
, KBA , EPM-BPC-MS , Microsoft Version , Problem

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