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SAP Knowledge Base Article - PreviewSymptom
You are running SUM to start the system update/upgrade for a Java system or dual-stack system. Just starting the SUM, it shows the following screen and cannot continue.
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Environment
NetWeaver Java or Dual-stack systems.
Product
SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0
Keywords
SUM hangs, SUM hanging, beginning, 100% , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem
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