SAP Knowledge Base Article - Preview

2322693 - Upgrade Maximo 7.5.x to Maximo 7.6.x on Agentry 6.0.x encounter error


  • Upgraded from Maximo to Maximo using Agentry 6.0.40
  • User not able to login and recevie the following error on the Client.

Requesting Public Key from Server

Public Key Received from Server

Logging UserA into ServerCustomer

Server error - please contact your administrator (13)

Login request failed.




  • Maximo 7.6.x
  • Agentry 6.0.x


SAP Work Manager 8.1.0 for Maximo


KBA , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem

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