Symptom
Sales Unit Field is grayed out in new Forecasts.
Environment
SAP Cloud for Customer
Reproducing the Issue
1. Go to the Sales Work Center
2. Go to the Forecasts or Forecast Administration view
3. Click New Forecast
Result: the Sales Unit field is blank and you cannot add any new value.
Cause
Sales unit cannot be manually maintained, it is always determined based on the owner.
Resolution
This is expected behaviour.
See Also
KBA 3051893 - Forecast: Sales Unit Does not get Automatically Populated
Keywords
KBA , LOD-CRM-FRC , Forecasting , How To
Product
SAP Cloud for Customer core applications all versions ; SAP Hybris Cloud for Customer add-ins 1605 ; SAP Hybris Cloud for Customer add-ins 1608 ; SAP Hybris Cloud for Customer add-ins 1611 ; SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711