SAP Knowledge Base Article - Public

2323484 - Unable to import Consolidated Dependents data

Symptom

When loading Consolidated Dependents data, system returns the following the message

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

 Error screenshot Dep.png

Please follow the below steps to fix this issue:

  1. Verify the Consolidated Dependents import file which is used to import.
  2. Verify the Column name "is-address-same-as-person". This column should NOT be blank.
  3. Provide "Y" if it has the same address to the Employee's Address.
  4. Provide "N" if NOT (Make sure the address fields in the Consolidated Dependents import file are updated accordingly). 

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to  Admin tools > Import Employe Data > Consolidated Dependants > Full Purge/Incremental Load;
  2. Attempt to load 'Consolidated Dependents' import;
  3. Load fails and system returns error:
    [Field {0} does not belong to this country. Please remove value for this field from the input file.]

Cause

The Column name "is-address-same-as-person" in the Consolidated Dependents import file was EMPTY and should NOT be EMPTY.

Provide "Y" if it has the same address to the Employee's Address. Provide "N" if NOT ( Make sure the address fields in the Consolidated Dependents import file are updated accordingly ).

Resolution

  1. Verify the Consolidated Dependents import file which is used to import;
  2. Verify the Column name "is-address-same-as-person". This column should NOT be blank;
  3. Provide "Y" if it has the same address to the Employee's Address;
  4. Provide "N" if NOT ( Make sure the address fields in the Consolidated Dependents import file are updated accordingly).

Keywords

Import, Dependents Data, Information, Consolidated Dependents, is-address-same-as-person, Import Employe Data, Error , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-DPD , Dependents Management , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions