SAP Knowledge Base Article - Public

2323595 - Landing Page options - "Default" blank page - Online Report Designer / Workforce Analytics

Symptom

The landing pages selectable from the top dropdown when first accessing Analytics / Workforce Analytics contains one or more pages named Default, which redirects to a blank page and is NOT the default page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite
SAP SuccessFactors Workforce Analytics

Reproducing the Issue

Click Analytics -> Analytics, or log directly into Workforce Analytics.

The name of the default portal page will be at the top of the display, with a down arrow next to it.  Click the name or the arrow to see the available options.

landing_page.png

Cause

If at any time during implementation there was an additional landing page but it has been removed or is no longer valid, it is possible to switch that option in the dropdown to a default blank page instead of removing it.

Resolution

Removing these pages or setting them to non-blank pages and renaming them requires access to the Role Maintenance permission within the Admin menu.

To know how to setup a page as the landing page: 2304038 - Creating a landing page for Online Report Designer or Workforce Analytics

Keywords

ORD, Online Report Designer, default, landing, page, WFA, change, setup, blank , KBA , LOD-SF-WFA , Workforce Analytics & Planning , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem

Product

SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors Workforce Analytics all versions