SAP Knowledge Base Article - Public

2323830 - Legal entity field is empty during hire


When you try to add a new employee and to select a legal entity the drop down menu shows "There were no results" or "No Data


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to add new employee wizard
  2. On first screen, select a legal entity
  3. The dropdown shows 'No Data'


  1. Go to Manage Pending Hires
  2. Select an Employee
  3. When trying to select a company the dropdown shows 'No Data'


This is due to validity dates on Legal entities or due to invalid associations.

The Legal Entity should always be the highest object in the Object Hierarchy Structure/Association.


All of these will cause no data or there were no results to appear in the dropdown menu. To confirm this, you can do the following:

  1. Check the hire date selected 
  2. Go to Manage data and confirm that there are companies active in this date 
  3. In case the dates match then check to see what objects are associated to legal entity, for example division, department or Pay Range. The association maybe the wrong way around i.e. the parent in the association should be the child and vice versa. The problem could also be that the field criteria of the association is incorrect.

You can check all the steps to investigate the association in the KBA 2522246 - Field with association keeps loading or is not correct filtering the values.


See Also


Legal Entity, Drop Down, There were no results, Empty, Dropdown, picklist, No data, Legal Entity Missing, no values, cannot select company, can not, field   , KBA , LOD-SF-EC-JOB , Job Information , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions