SAP Knowledge Base Article - Preview

2324158 - Refresh button grayed out in Crystal Reports Viewer

Symptom

  • Refresh button inactive.
  • Unable to refresh a report in Crystal Reports Viewer.
  • Why is the refresh button grayed out in Crystal Reports Viewer?
      
      
  • Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Crystal Reports Viewer 2016
  • SAP Crystal Reports Viewer 2020
  • SAP Crystal Reports Viewer 2025

Product

SAP Crystal Reports viewer 2016 ; SAP Crystal Reports viewer 2020 ; SAP Crystal Reports viewer 2025

Keywords

CRV, CR Viewer , KBA , BI-RA-CRV , SAP Crystal Reports Viewer , Problem

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