2324181 - Top navigation bar disappear when accessing some modules

The top navigation bar is disappearing when you access some modules

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HXM Core

 1. Access the instance > In the dropdown menu navigate to a module: 

2. When you go to the page of Objectives, then the dropdown is not available anymore – neither is the option to Proxy as, Options and Logout.

• This is caused due a misconfiguration in the background system.
• Provisioning setting in Company Settings called "Portal Configuration - Hide Navigation and Footers (V10 ONLY)" is checked as a mistake.

Please contact your partner or open a support portal incident and provide this article as reference.

• 2161257 - How to Enable and Configure Action Search to Quickly Find Features in SuccessFactors

Top navigation bar disappear, Top menu disappear, menu missing, dropdown menu , KBA , LOD-SF-PLT-PRVR , Issues with Manage Provisioning Access Tool , LOD-SF-PLT , Platform Foundational Capabilities , Problem

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508