SAP Knowledge Base Article - Public

2324447 - How we resend Welcome to Successfactor Email once PHV is completed - Onboarding 1.0


How to resend the Welcome email if the new Hire did not receive it on PHV Step?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding - All Versions


  1. Under Admin Center, search for the tool: "Send User Welcome Email".

  2. Select the option "Send system message by user" if you want to send it to a single user.

  3. Select the New Hire and click on "Send System Message" to send the Welcome to Successfactor Email.


Letter, email, notification, Candidate, Post Hire Verification, First step , KBA , LOD-SF-OBD , Onboarding , How To


SAP SuccessFactors Onboarding all versions