SAP Knowledge Base Article - Public

2324626 - Workflow behavior when editing a record from History Pages

Symptom

  • Does the workflow trigger when when performing changes through the History button (clock icon) for hard-coded portlets such as Personal Information, Address Information, Job Information or Compensation Information?
  • When I edit a record in a custom MDF portlet from the history icon, the workflow is triggered. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Resolution

There are different behaviors for custom MDF and standard portlets:

For standard portlets:

  • The workflow does not trigger when you edit a record from the history icon.
  • The workflow is only triggered and displayed when selecting the Edit button (pencil icon), but when trying to insert a new record or edit an existing one through the History button (clock icon), the change saves successfully without displaying the workflow.

Note: if you download the Rule Trace, the workflow will be properly listed, showing that it has been successfully kicked off.

For custom MDF portlets:

  • The workflow is triggered when you edit a record from the history icon and you will see the workflow initiation window pop up when saving. 

How to restrict access to the History icon:

To restrict the "History" icon so it cannot be accessed, please consider making the following configuration settings in the Granted Users Permission Role for the impacted Effective Dated portlets (example is of the Dependents portlet):

DependentsHistoryIcon.png

Keywords

ECT-53727, Workflow, History, Workflow Trigger, Job Information History, Compensation Information, Personal Information, Address Information, Display, Pop-Up, Rule Trace, metadata framework, custom object, sf , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-MDF-WFL , Custom Object based Workflows , How To

Product

SAP SuccessFactors HCM Suite all versions