SAP Knowledge Base Article - Preview

2325038 - Service Agent User E-Mail Address is not Recognized by the System While Creating a new Employee Support Ticket


You are using the E-Mail to create a new Employee Support Ticket. The email received is sent to Unassociated Emails with reason "No matching employee found".



SAP Cloud for Customer


SAP Cloud for Customer core applications all versions


Ticket ; Support ; Askhr ; Employee ; Customer Support ; Ticket Type ; Email ; Service Agent ; , KBA , LOD-CRM-SRP , Service Request Processing , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.