2325192 - Confirm button is greyed for Key User in CRM WEB UI

Symptom

The key user tries to confirm an incident but the "Confirm" button is not enabled.

Environment

SAP Solution Manager

Product

SAP Solution Manager 7.1

Keywords

SOLMAN, Incident, button, confirm, reporter, AISUSER, close, , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-SUP-IFA , Interface to External Service Desk Application , How To

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