SAP Knowledge Base Article - Preview

2325192 - Confirm button is greyed for Key User in CRM WEB UI - SAP Solution Manager

Symptom

The key user tries to confirm an incident but the "Confirm" button is not enabled.


Read more...

Environment

SAP Solution Manager

Product

SAP Solution Manager 7.1

Keywords

SOLMAN, Incident, button, confirm, reporter, AISUSER, close, , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-SUP-IFA , Interface to External Service Desk Application , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.