2325425 - Exception when using Analysis for Office to connect to HANA multi tenant landscape

Symptom

When using Analysis for Office to connect to HANA multi tenant landscape, error "Object reference not set to an instance of an object" occurs.

In log file, below error information could be found:

General .NET Exception:
Object reference not set to an instance of an object.
   at com.sap.ip.bi.pioneer.core.connections.json.CrBicsJsonObject.get(String s)
   at com.sap.ip.bi.pioneer.core.connections.json.CrBicsJsonObject.getJSONObject(String s)
   at com.sap.ip.bi.bics.service.connection.ina.impl.INASystemService.parseJSON(IJSONObject )
   at com.sap.ip.bi.bics.service.connection.ina.impl.INASystemService.isApplicable()
   at com.sap.ip.bi.bics.dataaccess.resource.impl.ina.objectservices.INAObjectServices.isApplicable()

Environment

SAP Analysis for Microsoft Office

Product

SAP Analysis for Microsoft Office all versions

Keywords

"Object reference not set to an instance of an object", AO, HANA, CrBicsJsonObject.get(String s), CrBicsJsonObject.getJSONObject(String s), connect, Analysis for Office, Analysis for Excel，multi, tenant, landscape, multi-tenant, database, configuration , KBA , BI-RA-AO-CON , Please use component BI-RA-AO-XLA , BI-RA-AO-XLA , Excel Addin , HAN-AS-INA-SVC , deprecated - please use HAN-DB-ENG-MDS instead , Bug Filed

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