SAP Knowledge Base Article - Preview

2325948 - SAP Work Manager uploading an attachment from the client does not update an existing attachment in SAP backend

Symptom

In the Agentry client, when uploading a new attachment from the device from the same notfication or work order, will not overwrite or update the existing attachment . Instead, it creates a new attachement.


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Environment

  • SAP Work Manager

Product

SAP Work Manager all versions

Keywords

SAP Work Manager, Agentry, Attachments , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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