Symptom
In the Monitoring Purchase Orders report
The purchase order approver name appears as #.
or
You see wrong approver or cannot see all approvers.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Purchase Requests and Orders work center.
- Go to the Reports view.
- Select List or Gallery.
- Select the report Monitoring Purchase Orders.
- View with Web Browser.
- Search for Purchase Order ID XYZ.
- Pull the key figure Approver.
- You can see that, approver field appears with # value.
Cause
The Approver ID will be displayed for the purchase order in any status provided it is approved even once in the past or present.
You can only see the approver who last approved the document at the time you executed the report.
Resolution
Currently the standard reports are developed as mentioned above.
You can create a new report using a Data source: Approval task details. Which will give you all the approver details for document in any status.
Note: Above details holds good for Supplier invoice also.
See Also
Please also check KBA 2599498 - Approval Task Details data source
Keywords
Monitoring Purchase Orders report, approval task, approval name , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , AP-SIP-SIV , Supplier Invoice , AP-POP-PO , Purchase Order , How To