SAP Knowledge Base Article - Public

2328021 - Popup errors when accessing Workforce Analytics site via BizX

Symptom

After clicking Analytics - Analytics while logged in as a user with some role restrictions on Workforce Analytics data, one or two popup application errors appear but then the home / landing page displays as normal.

Environment

SuccessFactors Workforce Analytics via single sign-on (SSO) from BizX

Cause

If a role for Workforce Analytics has tree security set up but all measures and dimensions restricted, it will attempt to apply the security to nothing, and fail.

Resolution

Check the user's WFA role.  If all measures and dimensions are restricted but tree security is in place, clear all tree security and save the role.  (If all measures are restricted, this will not give the users in the role access to anything new.)

Keywords

KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors Workforce Analytics all versions