Symptom
- It is not possible to use the MS Word SAPscript text editor and the error "Unable to find template" (Message no. SOFFICEINTEGRATION231) is displayed as described in KBA 1819805.
- In some cases the problem might only happen for some users or on some PCs rather than system-wide.
- As per the solution of KBA 1819805, you have already uploaded the latest 'Word2007template.dotm' file from SAP Note 1091389, and you have verified the BDS authorization is set correctly as described in SAP Note 818080.
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Environment
MS Word 2013 and later
Keywords
MS Word SAPscript, text editor, "Unable to find template", SOFFICEINTEGRATION231 , KBA , long text , BC-SRV-SCR , SAPscript , Problem
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