SAP Knowledge Base Article - Public

2328550 - Can SAP Jam External Group Members Create a New Forum Topic?

Symptom

Can SAP Jam External Group Members Create a New Forum Topic?

Environment

SAP Jam Collaboration

Resolution

Only SAP Jam group admins can create new forum topics.

Since External group members can't be promoted to admins, they can't create forum topics.

Forums are used to group general discussions, questions and answers, and ideas to focus upon. With full collaboration permissions, group members can ask new questions, add ideas and start discussions in a forum topic. Forum topic creators can change the forum topic's name and type, monitor the activity, choose a best answer for questions, and move an idea through an approval workflow. Group administrators can create, move, edit and delete specific forums or idea forums.

Your group administrator can create forum topics with any of four distinct forum types.

  • Questions only: Group members are provided with a forum to ask questions. Questions are submitted to a group, group members provide answers, and the question creator or group admin can determine when the question has been answered.

  • Ideas only: Group members can share their ideas where they can receive feedback, have their ideas voted upon and moved through an approval workflow with statuses (e.g., Submitted, In progress, Accepted, etc.).

  • Discussions only: Group members are provided with a forum to start new discussions.

  • Questions, ideas, and discussions: An unrestricted forum type that allows group members to ask a question, add and idea, or start a discussion in this general category.

 Please find additional information regarding Forums in the SAP Jam User Guide

Keywords

SAP Jam Forum Topics External Groups External Users , KBA , LOD-SF-JAM , SAP Jam , How To

Product

SAP Jam Collaboration all versions