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2328657 - Portal Runtime Error when accessing UWL in the portal

Symptom

  • When accessing the UWL in the portal, a portal runtime error occurs as shown below:

        uwl_error.png

  • When checking the respective default trace messages (see SAP KBA 1596214 about getting the latest Default Trace), the following can be found:

    com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#<user_name>#72##A95D92462BC011E6C806000000FA6432#a95d92462bc011e6c806000000fa6432-0#a95d92462bc011e6c806000000fa6432#SAPEngine_Application_Thread[impl:3]_24##0#0#Error##Java###03:28_03/06/16_0005_16409650
    [EXCEPTION] 
      {0}#1#java.lang.NoSuchFieldError: IVIEW_FOLDER_MAP
         at com.sap.netweaver.bc.uwl.core.config.UWLConfigurationManager.removeLauncherLocationsMap(UWLConfigurationManager.java:973)
         at com.sap.netweaver.bc.uwl.core.config.UWLConfigurationManager.initConfig(UWLConfigurationManager.java:728)
         ...

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Universal Worklist (UWL)
  • SAP Enterprise Portal
  • SAP NetWeaver Application Server Java

Product

SAP Enterprise Portal all versions

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.03, EP 7.03, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5 java.lang.NoSuchFieldError, IVIEW_FOLDER_MAP, universal worklist, portal runtime, UWLConfigurationManager, removeLauncherLocationsMap, UWLJWF , KBA , EP-BC-UWL , Universal Worklist , EP-PIN-PRT , Portal Runtime , Problem

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