SAP Knowledge Base Article - Public

2328919 - External Pricing Check Box is Greyed Out in Business Configuration For Activity Sales Quote Maintain Document Types

Symptom

External Pricing checkbox is Greyed Out in Business Configuration For Activity Sales Quote Maintain Document Types.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the work center Business Configuration.
  2. Choose the View Implementation Projects.
  3. Open Activity List.
  4. Navigate to the Fine-Tune tab.
  5. Show All Activities.
  6. Search for the Sales Quotes Activity.
  7. Open this activity.
  8. Choose Maintain Document Types.

RESULT: For the type Sales Quote AG, you can see that the checkbox for External Pricing is greyed out.

Cause

This checkbox can only be changed for customer defined document types, but not for the predefined ones.

Resolution

This is expected system behaviour.

Keywords

KBA , LOD-CRM-PRC , C4C Pricing , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions