Symptom
External Pricing checkbox is Greyed Out in Business Configuration For Activity Sales Quote Maintain Document Types.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the work center Business Configuration.
- Choose the View Implementation Projects.
- Open Activity List.
- Navigate to the Fine-Tune tab.
- Show All Activities.
- Search for the Sales Quotes Activity.
- Open this activity.
- Choose Maintain Document Types.
RESULT: For the type Sales Quote AG, you can see that the checkbox for External Pricing is greyed out.
Cause
This checkbox can only be changed for customer defined document types, but not for the predefined ones.
Resolution
This is expected system behaviour.
Keywords
KBA , LOD-CRM-PRC , C4C Pricing , LOD-LE-CQP , Customer Quote Processing , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions