Symptom
The Time Off tab in the Mobile Application for SuccessFactors is no longer available. Time Off was used in a previous release within the application, however now it missing.
Environment
- SAP SuccessFactors HCM Cloud
- Employee Central
Reproducing the Issue
- Open the SuccessFactors mobile application on your mobile device
- Try to navigate to the Time Off section in order to request a leave of absence
- Time Off is not available within the application
Cause
This feature may have become disabled within the SuccessFactors application and will need to be re-enabled.
Resolution
To fix this issue, follow these steps:
- Log in to your SuccessFactors system as an Administrator that has permissions to the Admin Center tool 'Enable Mobile Features'
- Access the tool 'Enable Mobile Features' and scroll to the bottom of the page to the Modules section
- Enable the feature Time Off under Employee Central
* If the Time Off is already enabled, and you still do not have access to this feature in your mobile device, then uncheck Time Off, reload the page and re-check the feature.
Keywords
EC, Employee Central, TimeOff, Mobile , KBA , LOD-SF-EC-TIM , Time Off , How To
Product
SAP SuccessFactors HCM Core 1605