Symptom
Employe Portal is not acessible from Admin Centre --> Manage On/Offboarding --> Manage Employee Portal or going from E-mail recieved by candidate. We are rather re addressed to XpressHR environment.
Environment
Bizx admin tools
Employee Central
Cause
In Super admin site add the key 'XpressHR.EmployeePortal' and value should be employee portal link. Example : https://ep-stage-onboarding12.successfactors.com/onb/accountID
To add/update the key follow below steps:
1. Go to super admin
2. Click on the onboarding account
3. Go to Account
4. Search for the above key and add the value which is EP link.
Note: If the key is not available then add the key using add key.
See Also
CO-77377 Operations Ticket
Keywords
Employee Portal , KBA , LOD-SF-OBD , Onboarding , Problem