Symptom
Users whose learning has been recorded with status INCOMPLETE did receive notification about evaluation assigned to them
Environment
Learning Management System (LMS)
Reproducing the Issue
1. Assign evaluation to survey to item ( navigate to item/more/evaluations) and attach survey to this item,
2. Schedule this item,
3. Navigate to users/tools/record learning financial
4. Record users with status INCOMPLETE
5. Finish learning recording
6. Users will receive notification that survey is assigned to them
Cause
- This is caused because in References/Learning/Completion status for INCOMPLETE status admin checked the following checkbox:
- Once this is checked, evaluation survey notification will be triggered for users with this completion status
Resolution
This is expected system behaviour as admin set up that INCOMPLETE completion status will trigger survey to user,
Keywords
- evaluation notification, - survey triggered for incomplete status , KBA , LOD-SF-LMS , Learning Management System , Problem