SAP Knowledge Base Article - Public

2329558 - Evaluation notification is triggered to users with status "INCOMPLETE"

Symptom

Users whose learning has been recorded with status INCOMPLETE did receive notification about evaluation assigned to them

Environment

Learning Management System (LMS)

Reproducing the Issue

1. Assign evaluation to survey to item ( navigate to item/more/evaluations) and attach survey to this item,

2. Schedule this item,

3. Navigate to users/tools/record learning financial

4. Record users with status INCOMPLETE

5. Finish learning recording

6. Users will receive notification that survey is assigned to them

Cause

- This is caused because in References/Learning/Completion status for INCOMPLETE status admin checked the following checkbox:

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- Once this is checked, evaluation survey notification will be triggered for users with this completion status

Resolution

This is expected system behaviour as admin set up that INCOMPLETE completion status will trigger survey to user,

Keywords

- evaluation notification, - survey triggered for incomplete status , KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions