SAP Knowledge Base Article - Public

2329729 - No Search Selector for Domain when creating a Questionnaire Survey

Symptom

  • When adding a questionnaire survey in the LMS, there is no drop down option for Domain
  • Drop down is enabled for Domain in Search Selectors

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Logon to LMS Admin
  2. Navigate to System Admin > Configuration > Search Selectors
  3. Edit Domain
  4. Find dropDownEnabled and set to true:
  5. dropDownEnabled=true
  6. Save changes
  7. Navigate to Learning > Questionnaire Survey
  8. Click "Add New"
  9. Note the Domain box is a free text field and no dropdown is available to select domain
    DomainDropDownMissing.jpg

Cause

This issue is resolved under LRN-36571 in Release 1808

Resolution

Issue corrected in release 1808

Workaround:

  1. Logon to LMS Admin
  2. Navigate to System Admin > Configuration > Search Selectors > Domain
  3. Click on edit icon and search for property 'dropDownEnabled'
  4. Set the value of this property to 'false' and click on 'Apply Changes'

Keywords

SF SuccessFactors LMS Learning drop down Dropdown Domain search selector missing arrow gone unable not able select questionnaire question survey , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning all versions