2329754 - Crystal Reports Report Application Server fails to start, segmentation faults (Linux / Unix)

• Crystal Reports Application Servers / Crystal Reports 2016 Application Servers fail to start
• /var/log/messages file include messages similar to the following:
• boe_crystalrasd[945]: Daemon message from Starting Crystal Reports Application Server : <Install_dir>/sap_bobj/enterprise_xi40/linux_x86/ras//boe_crystalras: %2.
• kernel: boe_crystalras[947]: segfault at 0 ip 0000000056651e6d sp 00000000fff348c0 error 4 in libkernel32.so[5660d000+131000]
• boe_crystalrasd[945]: Daemon message from Crystal Reports Application Server is down.: %2.boe_crystalrasd[945]: Crystal Report App Server stopped
• When attempting to run the registry repair script, from KBA 1612745, output similar to the following is returned:
• ./registry_repair_script40.sh: line 36: 15986 Segmentation fault      "$MWHOME"/bin-${MWCONFIG_NAME}_optimized/regedit -c "$MWHOME"/../regupdate.reg > /dev/null 2>&1
• setup/setupfunctions.sh: line 430: 15996 Segmentation fault      "$MWHOME/bin-${MWCONFIG_NAME}_optimized/regsvr32" -c -nodisplay -s "$ITEM32" > /dev/null
• setup/setupfunctions.sh: line 430: 16004 Segmentation fault      "$MWHOME/bin-${MWCONFIG_NAME}_optimized/regsvr32" -c -nodisplay -s "$ITEM32" > /dev/null
• [similar messages may be reported 30 or more times, and may also make reference to a core dump being created]

• SAP BusinessObjects Business Intelligence 4.x
• any supported Unix / Linux operating system

BI 4.0 4.1 4.2 4.3 BI4.0 BI4.1 BI4.2 BI4.3 redhat red hat RHEL SUSE Enterprise system SLES sun microsystems oracle solaris ibm aix hp-ux hpux hp ux hewlett-packard hewlett packard fail fails failed stop stops stopped hang hangs hanging initializing RAS , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem