SAP Knowledge Base Article - Preview

2330129 - FAQs for Leads Processing in C4C

Symptom

  1. Why are all follow-up actions disabled ?
  2. What is the difference between the action Associate Account & Contact and Convert to Account & Contact ?
  3. Why are a few actions disabled?
  4. How does the system determine the different parties in a Lead ?


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Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

KBA , LOD-CRM-OPP , Opportunity Management , How To

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