SAP Knowledge Base Article - Public

2330397 - Form is not created when the option 'Create for Head of Planning only' is not checked - Compensation Management

Symptom

Compensation template is configured with the Planner Mode Hierarchy (Rollup Hierarchy).

When trying to launch a form for a manager without checking the option 'Create for Head of Planning only', the form is not created. Only if you check this option is that the form is created.

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Environment

  • SAP SuccessFactors HCM Core
  • SAP SuccessFactors Compensation

Reproducing the Issue

  1. Setup the compensation template with method of planner as Rollup hierarchy
  2. Launch worksheets with any planner.
  3. Notice that the job completes successfully, but no worksheets are launched.

Cause

The manager being used as Head of Compensation Planning is not selected as a Compensation Planner under Define Planners page.

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Resolution

In order to fix this issue, you need to select the manager as Compensation Planner (not his/her direct reports) and save it.

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See Also

  • 2084007 - Admin 101 - Top 10 Reasons Why Worksheets Do Not Create and Troubleshooting Tips – Compensation
  • 2085287 - Worksheet Design - Manager Hierarchy comp-manager-hierarchy - Compensation and Variable Pay

Keywords

Compensation form, manager, Head of Planning, Define Planners, Rollup Hierarchy. , KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions