SAP Knowledge Base Article - Public

2330410 - Error when clicking on 'Edit Route Map' in the Compensation template Plan Setup - Compensation Management

Symptom

When clicking on 'Edit Route Map' in the Compensation template Plan Setup page, an error appears and the edition is not possible: "Script prompt".

 edit route map loading.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors HCM Core
  • SAP SuccessFactors Compensation

Reproducing the Issue

  1. Navigate to the total compensation template under compensation home.
  2. Go to plan setup > settings
  3. Click on Edit Route map, popup screen appears but keeps loading.

Cause

Compensation Administrator has a missing permission: Manage Form Template > Routing Maps.

Resolution

Provide the missing permission to the Compensation Administrator: Manage Form Template > Routing Maps.

See Also

SAP Note 2194473 - Steps being skipped in the Route Map (Due to missing permissions) - Compensation Management

Keywords

Edit Route Map, Compensation template, Plan Setup, error, script prompt, missing permission, succes factors, SF, SFSF , KBA , csg_q , LOD-SF-CMP-MAP , Routing, Route Maps , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions