SAP Knowledge Base Article - Public

2331028 - Unable to associate a survey to an item via Item Connector

Symptom

Unable to associate a survey to an item via Item Connector.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Create an Item Connector file and ensure the NOTACTIVE field value is passed "Y". Additionally, have the survey ID associated for the inactive item.

Cause

Item Connector does not associate the survey for inactive items.

Resolution

If you wish to associate a survey to an item, please make sure that the item is active. If the item is not active or is being inactivated, then the survey association will not happen.

Keywords

lms, learning, sf, successfactors, survey, item, connector, associate, active, input, file , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS-EVA , Surveys , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions