Symptom
Unable to asscoiate the survey to item via Item Connector.
Environment
Successfactors Learning
Learning Managemanet System
Reproducing the Issue
Create a Item connector file and ensure the NOTACTIVE field value is passed "Y". Also, have the survey ID associated for the inactive item.
Cause
Item Connector does not associate the survey for inactive items.
Resolution
If you wish to associate a survey to an item, please make sure that the item is active. If the item is not active or is being inactivated, then the survey association will not happen.
Keywords
Survey Item Connector , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CON , Connectors , Problem
Product
SAP SuccessFactors Learning all versions