SAP Knowledge Base Article - Public

2332866 - Application Error when loading/reloading EC Report Templates

Symptom

Application Error

An inconsistency in the data associated with the page you have requested has been detected and the application is unable to process your request.

Details of the problem have been logged to enable Successfactors staff members to review this issue.

Click here to continue.

Application error.png

Environment

Analytics>Analytics

Reproducing the Issue

The issue occurs when a load/reload of EC Standard Report Templates has been completed AND the user's role has been assigned a standard template report, as the Start Page in Analytics

Cause

Reports are allocated a unique identifier by the system, as are the pages within a report.  When they are reloaded, the system loses the connection with the unique identifier and need to be re-aligned.

Resolution

Reload Start Page for Roles.  See attached document below for this process.

Keywords

KBA , LOD-SF-WFA , Workforce Analytics & Planning , LOD-SF-EC-REP , Reporting Data (EC core only) , Problem

Product

SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors Workforce Analytics 1402 ; SAP SuccessFactors Workforce Analytics 1511 ; SAP SuccessFactors Workforce Analytics 1602 ; SAP SuccessFactors Workforce Analytics 1605 ; SAP SuccessFactors Workforce Analytics 1608 ; SuccessFactors Workforce Analytics 1207 ; SuccessFactors Workforce Analytics 1210 ; SuccessFactors Workforce Analytics 1302 ; SuccessFactors Workforce Analytics 1305 ; SuccessFactors Workforce Analytics 1308 ; SuccessFactors Workforce Analytics 1311 ; SuccessFactors Workforce Analytics 1405 ; SuccessFactors Workforce Analytics 1408 ; SuccessFactors Workforce Analytics 1411 ; SuccessFactors Workforce Analytics 1502 ; SuccessFactors Workforce Analytics 1505 ; SuccessFactors Workforce Analytics 1508

Attachments

AnalyticsErrorStartPage.docx