SAP Knowledge Base Article - Public

2333297 - Cancellation policy displays "Cancellation policy not available in your locale"


User when clicks on the Cancellation Policy, sees the below message screen:

error-cancellation policy.JPG

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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If the Description for the Cancellation Policy is Blank in the locale of the user's preference, then the user sees the above message screen.



Admins needs to add the description for Cancellation Policy in all (active and used) locales. To do so:

  1. Navigate to References -> Finance -> Cancellation Policies
  2. Search and open the Cancellation Policy in edit mode
  3. In the Summary tab, click on the Globe icon
  4. Now add in the missing cancallation description for the locales impacted.



cancellation policy, Cancellation policy not available in your locale , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem


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