Symptom
- Candidate entering employee portal not presented with correct documents
- Filter in employee portal not working correctly
Environment
- Employee Portal
Cause
- SiteURL Incorrect
Resolution
- Confirm that the filters are correct
- If all filters appear to be correct, create an case in the support portal for further investigation
Note: CS Engineer refer to Internal Memo
Keywords
KBA , LOD-SF-OBD-EP , Portal , Problem
Product
SAP SuccessFactors Onboarding all versions