2333583 - Enable Learning admins to reset the e-signature password

Learning admins are not able to reset the e-signature PIN for other Admins. This scenario is helpful when other admins forget their PINs.

SAP SuccessFactors Learning

1. Navigate to System Admin> Security > Admin >
2. Search for the desired Admin and edit it >
3. The "Reset PIN" option is not available.

To have "Reset PIN" available in admin profiles, please follow below steps to enable the settings:

1. Navigate to System Administration > Configuration > Global Application Settings >
2. Under Electronic Signature Settings, check the options "Enable electronic signatures" and "Enable PIN Expiration" >
3. Click the Apply Changes button >
4. Now navigate to System Administration > Security > Administrators >
5. Search for relevant Admin and edit it >
6. You should now see the option "Reset PIN", check it and click the Apply Changes button.

The Learning admin will then be prompted to set a new PIN upon the next login.

2603553 - Password Policy

2420220 - eSignature Notification received when PIN fails

2805834 - PIN Rules - LMS

2499908 - How to reset users PIN

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